Psychology Practice Websites
Discreet, careful websites for Johannesburg mental health practitioners
A Johannesburg Studio That Understands Discretion
Someone deciding whether to see a psychologist has usually been putting it off for months. They are reading your website late at night, quite possibly on a shared device, and what they are looking for is not persuasion. It is reassurance that this will be private, that the process is manageable, and that they know what the first appointment involves.
Keeden Marketing designs practice websites for psychologists, psychiatrists, counsellors and therapists across Johannesburg. The brief is almost always the same: quieter, clearer, and far more careful than a standard business website.
Serving Practices Across Johannesburg
We work with mental health practitioners across Edenvale, Bedfordview, Sandton, Linksfield, Kempton Park, Greenstone, Modderfontein, Linbro Park, Germiston, Morningside, Sunninghill and Bryanston. Fallon meets you at your rooms — and where a practice would rather not have a designer in the waiting area, we meet somewhere neutral nearby. Discretion applies to the design process too.
Location still matters for a therapy practice. Patients travel to a therapist they can reach after work, so your suburb, parking and access details belong on the site and belong in your local search listings.
Discretion as a Design Brief
Quiet colour, generous space, restrained type, no stock photography of strangers looking pensive in a field. A therapy practice website should feel like the waiting room you want people to walk into. We also pay attention to details other agencies skip: sensible page titles that will not be conspicuous in a browser history, and no aggressive retargeting scripts following a vulnerable visitor around the internet.
Why We Do Not Build Testimonial Sections for Therapy Practices
Patient testimonials on a mental health practice website are a professional risk and an ethical problem. Publishing what a patient said about their treatment, even anonymously and with permission, sits close to canvassing and can compromise confidentiality. Trust on a therapy site is built through your registration, your training, your approach, your supervision and your professional memberships — not through reviews.
POPIA, Enquiry Forms and What Not to Collect
This is where most therapy practice websites are quietly non-compliant. An open contact form inviting visitors to describe their situation is collecting special personal information, often by email, usually unencrypted. We build short enquiry forms that ask for a name, a contact method and nothing clinical, with clear wording that the form is not for clinical detail and not for emergencies, plus a visible crisis-line referral for anyone who needs help immediately.
Fees, Medical Aid Codes and the First Appointment
The two questions people are too uncomfortable to phone and ask are what it costs and what happens in the first session. Answering both plainly on the website removes the largest barrier to that first appointment. We build a straightforward fees and process page covering your consultation rate, medical aid position, cancellation policy and what a first session actually involves.
Mental health practices frequently share rooms or referral relationships with specialist practices and physiotherapy practices, and the underlying practice branding approach is the same. If you already have a site that simply feels wrong, a practice website redesign is usually the shorter route. Prices are published and the first consultation is free.
Psychology Practice Websites — Common Questions
Can we publish patient testimonials or reviews?
We advise strongly against it for mental health practices. It risks patient confidentiality and sits close to canvassing under the ethical rules practitioners work under. We build credibility through registration, training, approach and professional memberships instead.
How do you keep enquiry forms POPIA-conscious?
We keep the form short, ask for no clinical information, state plainly that the form is not for clinical detail or emergencies, include a crisis-line referral, and set the form up so submissions are handled securely rather than emailed in plain text.
Should we list our fees?
In our experience, yes. Fees and first-appointment uncertainty are the two biggest reasons people delay booking. Publishing your consultation rate and medical aid position removes the barrier and reduces time-wasting enquiries.
Can you build for a group practice with several practitioners?
Yes. Each practitioner gets their own profile with their registration, training and areas of focus, under one practice identity — so patients can choose a specific therapist rather than enquiring blind.
Do you meet in person?
Yes, across Johannesburg East and Sandton. If you would prefer not to have a design meeting at your rooms, we will meet somewhere nearby instead.
A Quiet First Step
If you would rather not have a design meeting at your rooms, we will meet somewhere nearby. The first consultation is free anywhere in our Johannesburg service area, and there is no obligation afterwards.
In conclusion
Design Gallery
Design Gallery
